Increase Customer Retention

Creating unique and engaging customer experiences makes your online audience feel valued and increases brand loyalty. Magium’s dedicated team will work with you to establish your online customers’ patterns and develop a data-driven set of experiences to increase customer retention.

Tailored User Experience

Magento 2 provides a secure and robust platform to build your ecommerce website on, allowing you to build content-rich homepage, category and landing pages, based on your data insights. Richer and more engaging product detail pages offer links to video content to captivate your audience and showcase your product. Magium will help you create seamless customer journeys by using a mixture of powerful imagery, promotional and shoppable product content. With the out-of-the-box segmentation feature provided by Magento, you will be able to develop these overtime to cater to the needs of the various customer segments.

Tailored User Experience

Magento 2 provides a secure and robust platform to build your ecommerce website on, allowing you to build content-rich homepage, category and landing pages, based on your data insights. Richer and more engaging product detail pages offer links to video content to captivate your audience and showcase your product. Magium will help you create seamless customer journeys by using a mixture of powerful imagery, promotional and shoppable product content. With the out-of-the-box segmentation feature provided by Magento, you will be able to develop these overtime to cater to the needs of the various customer segments.

MAGENTO PUTS YOU IN CONTROL

Magento Commerce Cloud solution gives you the freedom to simplify and automate complex actions, including creation of new branches with a full stack environment behind it, in a matter of minutes. Being able to create snapshots quickly and easily from the Magento Cloud back-end will increase efficiency. You will be able to control when new website features are pushed and introduced to your customer base.

Magento’s content staging and preview capabilities make it easy to launch products, promotions and content to drive sales. The staging dashboard will allow you to see all active and upcoming campaigns, intuitively colour-coded and displayed as a timeline. You can view the timelines over one to four-week period to help you plan your promotions.

The platform allows you to filter by date or by campaign properties or simply search by keyword. You can preview the campaigns from the dashboard or select a date within the preview to bring up the campaigns valid on that day. To test the campaign, simply select the date the promotion is valid on, add the relevant products into the cart and, if needed, enter the promotional code.

If you are operating a multi-language multi-currency website, you will be able to test your promotions across all websites that these apply to. The preview link can be shared with your colleagues so that they can also test any upcoming promotions.

FURTHER OPTIMISATION

Further optimisation of customer journeys and increase in customer retention can be achieved by making the most out of the plethora of plug-ins available for Magento 2.

A/b and multivariate testing will allow you to continuously optimise your customer journeys and deliver an increased return on investment (ROI). With a Magento a/b testing extension you will be able to run split and multivariate tests for products, product groups and landing pages directly from your Magento back-end.

Based on the data gathered from the tests, you will be able to optimise the front-end of your website to maximise customer engagement and increase brand loyalty. Requesting product and service reviews from your newly-acquired customers will make them feel valued and offers a further opportunity to engage with your brand.

Honest feedback, collected straight from your customers, will provide a platform for social proof. What’s more, Magento Social will allow your customers to share your content via the platforms they use and amplify the brand advocacy.

FURTHER OPTIMISATION

Further optimisation of customer journeys and increase in customer retention can be achieved by making the most out of the plethora of plug-ins available for Magento 2.

A/b and multivariate testing will allow you to continuously optimise your customer journeys and deliver an increased return on investment (ROI). With a Magento a/b testing extension you will be able to run split and multivariate tests for products, product groups and landing pages directly from your Magento back-end.

Based on the data gathered from the tests, you will be able to optimise the front-end of your website to maximise customer engagement and increase brand loyalty. Requesting product and service reviews from your newly-acquired customers will make them feel valued and offers a further opportunity to engage with your brand.

Honest feedback, collected straight from your customers, will provide a platform for social proof. What’s more, Magento Social will allow your customers to share your content via the platforms they use and amplify the brand advocacy.

Become one of our Magento success stories